24th Annual

Continuing Dental Education Meeting


Course Description:

This presentation will teach attendees how to become more organized, implement vital systems, and grow their practice. They will learn ways to have more predictability and consistent results that will reduce stress, increase efficiency, productivity, and profitability.

In addition to sharing organizational tools, Dr. Pardue will teach ways to improve internal systems such as scheduling, phone protocols, internal communication, billing, case acceptance, and patient experience.  Attendees will learn how to improve team relationships, reduce broken appointments, implement performance metrics and checklists.

This course is beneficial to doctors and dental team members!

Course Objectives:

You will learn useful tips on how to:

  • Systemize the entire office team

  • Implement performance indicator tracking

  • Recognize the cause of broken appointments and become proactive

  • Improve communication with patients

  • Implement internal marketing

  • Refine phone skills

  • Increase patient retention

  • Reduce broken appointments

  • Learn and implement systems that will increase production

Schedule of Events

Friday, March 5, 2021

Free parking available at site

  • Registration from 8:00-9:00 a.m. 

with Continental Breakfast


  • Lecture from 9:00-4:00 p.m.

Buffet Lunch Included


  • AGD Region 5 Annual Meeting for all Regional Leaders starts at 4:30 p.m.

Local Lodging Options:

Greenbelt Holiday Inn

(800) 280-4188

Hilton Garden Inn

(301) 474-7400


Greenbelt Marriott

(301) 441-3995


Sandy Pardue

Dental Business Mastery

Lecture: 6 CE credits 

Friday, March 5, 2021

Martin's Crosswinds

7400 Greenway Center Drive

Greenbelt, Maryland

Cancellation policy:  For cancellations that occur at least 21 days prior to the start of the course, tuition refund less a $25 cancellation fee will be issued.  No refunds will be issued for cancellations that occur after this deadline.

About the Speaker:

Sandy Pardue is Director of Consulting with Classic Practice Resources.  She is a keynote speaker, author, and practice management consultant.  Ms. Pardue has assisted hundreds of doctors with practice expansion and staff development for over 25 years.  She is known for her comprehensive and interesting approach to dental office systems, and offers a refreshing point of view on how to become more efficient and productive in a dental practice.  Dentistry Today Magazine has recognized her as a Leader in Consulting every year since 2003. 

The Maryland Academy of General Dentistry is designated as an Approved PACE Program Provider by the Academy of General Dentistry.  The formal continuing education programs are accepted by AGD for Fellowship, Mastership and Membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentisry or AGD endorsement.  The current term of approval extends from January 1, 2017, to December 31, 2020.  Provider ID# 219306 


Nationally Approved PACE Program Provider for FAGD, MAGD credit.

Approval does not imply acceptance by

any regulatory authority or AGD endorsement.

1/1/2021 to 12/31/2024.

Provider ID# 219306

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P.O. Box 1668 | Annapolis, Maryland 21404

Telephone: 443-221-1188

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